FAQ

Frequently Asked Questions
If your question isn’t answered here please inquire via Email.

info@ylandco-hotel.com

Q.
What time is check in and check out?
A.
Check in is from 3pm to 8pm. Check out is until 11am. (Please inform us if you would like to check in later than 8pm.)
Q.
Is there a charge for young children to stay?
A.
Children not yet in elementary school are free of charge. Elementary school students and above are charged the standard rate.
Q.
Is it possible to stay with a baby?
A.
Yes. Please inform us if you need anything to make your stay more comfortable.
Q.
Are pets allowed?
A.
We apologize but pets are not allowed on the property. Thank you for your understanding.
Q.
Can the hotel be used for photo shoots or as a filming location?
A.
Yes of course! Please contact us for more information.
Q.
Is there a smoking room?
A.
We’re afraid all the rooms are non-smoking. Please use the outside smoking area when smoking anything including E-cigarettes, and vape.
Q.
Do you accept credit cards?
A.
Yes. Generally all reservations will be paid online however any additional purchases made on the property can be paid using most major credit cards.
Q.
Is early check in/late check out possible?
A.
Please inquire before the check in date. It can be possible depending on our reservation schedule for the day.